These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. The credit card on file and payment day of the month can be updated at any time. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Crew Appreciation and Service Charges: Effective on February 1, 2023. Pack some orange clothing and/or accessories to wear for this special celebration! Posted December 29, 2008. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected whenever there is a main engine room failure. We are pleased to offer Flight Ease, the easiest way to book flights for your cruise vacation. Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. I just booked the have it all package for our late July departure. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. There's so much to see and do onboard. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. In your stateroom you will find laundry bags and price lists conveniently located in your closet. The advanced tools of the editor will direct you through the editable PDF template. For additional requests and advance orders, please fill out our Infant Request Form and email it to HAL_Ship_ Services@hollandamerica.com. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. Some flight options can also be managed directly with the airline locator to acess your flight details. Catherine. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. Please contact these vendors directly for pricing and availability. or call 1-888-737-9266. My questions are regarding the Have it all Cruise Hi there. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. The emergency diesel generator is tested regularly and ensures that critical safety systems and lighting can be maintained in the event of a power loss. These charges are applied to ALL calls including calls to 800, 877 and 888 numbers. Is there a way for us to get it for the 3rd person? On a Christmas cruise two years ago most of the kids were very well behaved, or at least appropriately behaved for their age. Jewish: A Sabbath Eve is held each week. Guests should indicate on this form which foods may potentially cause a severe reaction. For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. Employees / Guests who violate these policies may lose future Family & Friends privileges. This program is being extended so that each cabin with an eligible employee, as defined below, may add up to three (3) cabins on the same sailing at the interline rate. Our staterooms and suites come in an array of sizes and configurations to fit your family. Why are crew drills important? If a box or bar opens at the bottom of the page that reads Save or Open, click Open. If the messages says Save or Save Asclick Save As and the Open option should display next. Changes to your already confirmed flights (change fees and differences in fare may apply), where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), Passport, visa or permanent resident card, Credit card you wish to use for onboard purchases. FACs are nontransferable, and nonrefundable. These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Plus, Nieuw Statendam and Koningsdam feature family staterooms with beds for five and an extra bathroom. Each ship is staffed with a professional Kids Club Director dedicated to making sure children have a great time. Dressy Nights evoke the grand traditions of cruising as guests dress to impress for special events on board, including a five-course gourmet dinner in the Dining Room. Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Please note, lift equipped transportation within the United States may be arranged without additional costs. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. Service starts at only $29.95 for 1 bag and $39.95 for 2! Guests who book with Have It All receive four popular amenities included in their cruise: shore excursions, beverages, specialty dining and Wi-Fi. Name changes require the prior approval of Holland America Line and may not always be possible. Guests who are unable to care for their basic needs (e.g. WELCOME DARGAL INTERLINE CUSTOMERS. For a more in-depth look at the check-in process, check out our video walk-through. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Canned or bottled beverages, including water, carbonated mineral water, and soft drinks. If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. We celebrate a variety of holidays on board and offer special holiday voyages on every ship in late December. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Accessible bathtub only: Suites SC6175 & SC6164 Kosher meals and a Health Conscious Dining option are also available. In addition, stabilizers on modern ships, availability of advance weather information, and development of effective preventative medications have greatly reduced the incidence of motion discomfort. You can also read the, Passenger missing after going overboard from Quantum of the Seas, AIDA Cruises Launches New Employer Branding Campaign #PlaceToWe. Click here for complete details on plans and full terms and conditions. Fully Accessible The following Frequently Asked Questions (FAQ) provides answers detailing the conditions and procedures for booking family and friends under this program: Is the Family & Friends program available to all employees? Wine brought in quantities deemed to be excessive by the vessel or security will be refused. about the Greenhouse Spa and Salon. We give you our exclusive bonus offers, plus all qualifying cruise line offers, plus all of the cruise line loyalty program benefits. Holland America Line is dedicated to offering the finest cruising experience to our guests, including those with disabilities. These appraisals form the basis for promotion decisions. Air . This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. FACs are nontransferable, and nonrefundable. Some lines, including Holland America Line, don't dole out free cabins but instead offer a free upgrade for one or more of the group's cabins. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I7108, I7099, I6131, I6116, V5175, V5152, I5133, I5112, V5057, V5055, V5054, V5052, VH4146, VH4167, VH4107, VH4096, C1134, C1125, C1123, C1121 are fully accessible. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam. Up To 20% Off + Free P&P On Holland America Products. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Non-Suite. We also conduct live fire drills at training facilities around the world and have expert trainers on our full-time payroll who regularly visit all of our ships several times during the year. Click the Develop button and choose Empty Caches to clear Safaris cache. Looking for Holland America Line cruises? Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Q If I did not fill out my immigration forms online prior departure, do I need to check in early at the pier? Your visa requirements may be different to the standard information given for air travel. Each year between 20-50 percent of international travelers, an estimated 10 million persons, develop diarrhea. A second deposit is required for all Grand Voyages. Keep medication close at hand in your purse or carry-on bag. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. Guests using oxygen cylinders orundergoing hemo dialysis are permitted on voyages with standard protocols. However, please note that requests are processed on a first-come, first-served basis. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. While we welcome guests who use oxygen concentrators and are undergoing peritoneal dialysis, we are currently unable to accept guests who use oxygen tanks or are undergoing hemodialysis at this time. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Next, you will be required to complete ship check-in formalities. Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Shirts/cover-ups and footwear are always required indoors. I read on Cruise Critic that an 18% gratuity is added to your account for each beverage ordered in the Have It All package. Central FL. If you don't see our representatives, please have one paged. Q: Is the dress code the same on Grand Voyages? Infants must be at least six months of age at the time of embarkation. If you do not currently have a Holland America Line account, please click Register above. To help maximize the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available: For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact theGuest Accessibility Department at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. It is truly a suitable prelude to your carefree holiday. In absence of running water, the use of alcohol-based hand sanitizers is recommended to help prevent disease transmission. You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. This suite is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. We recommend booking your flight arrangements through Holland America Line's Flight Ease. The dining room is considered a fine dining restaurant and shorts are not permitted. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Experts show you how to avoid problems when traveling in developing nations. It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. To find it, go to the . Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Looks like you're using Internet Explorer. Save big bucks w/ this offer: Up to 20% off + Free P&P on Holland America products. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. Q: Can I wear shorts in the main dining room? On a Holland America Line cruise, you do what you want, when you want. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-286-3294.*. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. With have it all package and we want a drink priced over the 11 dollar limit do we just pay the difference in cost for that drink? These rooms provide some accessible features. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Celebrate 150 years of cruising with Holland America Line. Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your luggage or belongings. Refill your medicine prescriptions sufficient for the duration of the cruise. Fully Accessible Single Side Approach Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. seadayfan. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. Click the box and an alert will appear saying the following pop-ups have been blocked. endstream endobj 54 0 obj <>stream Can you confirm my understanding? [J$yQKd{VWf7&*$iU dM Itineraries in this range include the Mexican Riviera, the California Coast, and even an Alaskan whale watching cruise. If you're feeling particularly adventurous, there are 128-day itineraries that will take you and your family on a tour around the world. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. To order Greenhouse Spa products online, visti www.timetospa.com. Open your web browser and type Login.com. Westerdam Please note that wheelchair lift vehicles are not available in some ports. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Updated 9/4/2020 to include furloughed employees. Your travel advisor can provide you with additional information if you are interested in this option. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. You may wish to bring a travel alarm clock as they are not available in staterooms. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. Packas you would for any resort. Telephone: Ship to Shore Holland America Line wheelchairs are not available for shore excursions or for use on board. . A In order to have the most accurate information available onboard your voyage, we recommend that you complete the Online Check-in process at least 30 days prior to departure. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". Airline bookings are subject to flight schedule changes by the airlines. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. View Cancellation Policy. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Staterooms EE3396, EE3391, HH3431, HH3430, E2702, L2700, J2555, J2554, G2500, FF1964, FF1955, G1807, G1806 are ambulatory accessible. Requests for excursions which are fully booked are placed on a waiting list. . Guests may, if they prefer, use another visa service or complete the process on their own. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. The Wireless Maritime Service system is available for use when the ship is in international waters. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. There may be a small white box containing a smaller red box that has an X in it. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Infants must be at least 6 months of age at the time of embarkation in order to sail. Holland America offers interline discounts on select sailings to ID90 Travel customers who are currently employed full-time with a domestic or international commercial passenger airline, to flight crew employees of Federal Express and United Parcel Service . (See screen shots below). To ensure that happens, we have appointed a Designated Person who operates under the standards established by the International Management Code for the Safe Operation of Ships and for Pollution Prevention, commonly referred to as the ISM Code. This indicates a pop-up has been blocked. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. publix retail employment test not working,

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